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Case study

Our collaboration with Miss Kateřina Doležalová began in 2009 when she contacted our company with an ambitious project – to set up a business representation of the Skrivanek Group in Sydney, Australia. Several weeks passed from our first contact by e-mail and our first personal meeting, and at the end of the period, after assessing the plans and determining the business priorities for the Australian territory, we shook hands, and the first Sales Point in Sydney was set up.

Kateřina was incorporated into our team after passing the standard training focused on both products and processes – which are paid a special attention in our company, because if quality services pursuant to ISO 9001:2008 are to be provided, all requirements of applicable standards must be fulfilled in all places and spheres of our business.

After comprehensive training, there was nothing to prevent Kateřina from starting business activities and participating in networking meetings, she negotiated with clients and eventually started to realise her own projects. And business efforts have definitely paid off, because our representation is gaining tens of projects from an increasing number of satisfied customers every month.

Katerina Dolezalova - Sydney

„Entering the Skrivanek Group Frachising Programme was the decision of my life. As an every ambitious human I sight for the success and I’ve managed it only because of hard work, self-discipline and the significant support of Skrivanek Group.”

Kateřina Doležalová, Sydney